VCA Regional Institute for Veterinary Emergencies and Referrals

VCA Regional Institute for Veterinary Emergencies and Referrals is a small-animal clinic in Chattanooga, Tennessee, located at 2132 Amnicola Hwy. It treats dogs and cats and is described in reviews as an emergency and referral facility. Google reviewers commonly mention urgent procedures and end-of-life care, along with some concerns about communication and coordination.

Services

•Veterinary care for dogs and cats
•Emergency surgery (reported in reviews, including a uterine infection/sepsis case)
•Diagnostic imaging such as X-rays (mentioned in reviews)
•Euthanasia and aftercare/return of remains (mentioned in reviews)
•Referral-level care (implied by the clinic name and described by reviewers)

Pricing

No published pricing information is available.

People

No veterinarians or staff members are named in the available reviews.

Reviews

Google rating is 4.0/5 from 437 reviews. Recent feedback highlights professional, caring staff and positive outcomes in urgent cases, as well as a clean facility and compassionate handling of euthanasia and remains. Negative reviews describe disagreements with prognosis recommendations, unexpected charges, and confusion or delays around scheduling and communication for diagnostics.

Reviews for VCA Regional Institute for Veterinary Emergencies and Referrals

Note: Showing the 5 most recent Google reviews out of 437 we track in total. Recent reviews may not be representative of overall sentiment.

Kirsten Kennedy

3 weeks ago

These guys are the real deal , they are so professional and caring . My bully had infected uterus and was going sepsis and they got her into emergency surgery and saved her life without and complications . They are truly amazing crew of skilled vets on their best game. My family can't thank them enough for what they have accomplished for our fur baby . Id give 6 stars but 5 is all I am allowed by rating

Christo BC

1 month ago

The staff are so kind and understanding. I feel so grateful for their support during a difficult time.

Mike Ochslong

1 month ago

Our family had to put our beloved pet to sleep at VCA and the facility was very clean, and the staff were very accomodating and curtious! I just recieved my pets remains in a beautiful bag/box that was packaged meaningfully. It was hard making the decision for my pet but I am so glad I chose VCA ❤️

Tragic

1 month ago

Family brought a cat in to have looked at. Charged 150 bucks to just tell us our cat had no chance of surviving and they told us they needed to put him down. Well it’s been a week and he is perfectly fine now. So they just didn’t want to do their jobs after getting our money and wanted to kill our pet. Well if you want your animal to live I suggest going somewhere else! If you don’t love animals you shouldn’t be working at a ER for animals. Disgraceful place!

Jake Carmichael

1 month ago

Had a x ray scheduled for my dog at 1:30. Get a call at 4 that he’s out of x ray and they’ll call in a hour to discuss. I call an hour and 15 minutes later to be told he’s out of surgery. Finally after fumbling words someone else grabs the phone from there to tell me that he has had no x ray and no surgery and no anesthetics. Mind you a surgery was never scheduled. Not sure what’s going on over there but it isn’t good.